Shipping policy
If a jewelry piece is listed on the website, it is in stock and available for immediate purchase, ready to be dispatched ASAP, typically within a week. This allows time for any final touch-ups before it heads to its new owner. Please note that minor variations may occur due to the finishing process.
FREE worldwide shipping. You’ll receive a notification when you item ships. Any delays will be communicated promptly. Please double-check your shipping address before completing your order, as the system does not automatically verify its accuracy. Contact me if changes are needed.
For orders outside the EU, customs duties may apply based on your country’s regulations. Customers are responsible for any import duties, customs fees, and taxes.
Return policy
All sales are final upon purchase. However, if you are not complety satisfied or experience any issues with your piece, you may request a return within 14 days of delivery by emailing meltedfairytales@gmail.com to receive a full refund.
To minimize any issues beforehand, feel free to reach out if you’d like additional details or photos.
The customer is responsible for reteruning the item safely and covering any return shipping costs. Please ensure the item is returned in its original packaging and include a tracking number.
Once the return is processed and the item has been received, I will refund the original purchase amount to the payment method used. Refunds can take 3-4 business days to appear in your account.
All purchases include a 2-year warranty against defects. Damage from misuse, lack of care, or normal wear isn’t covered.Tips for care are below.
Prices
Prices include 21% Dutch VAT and may change over time.
Pivacy
We collect your name, email, address, and phone number to process orders. Your information is safe, confidential, and won’t be shared. You can request deletion of your data anytime.
Jewelry Care
A little wear and tear fits the MF concept—tiny scratches over time tell the story of your jewelry, making each piece uniquely yours. That said, here’s how to keep your pieces looking cute while letting them age gracefully.
All pieces are made from a mixture of sterling and recycled silver. Exposure to air causes oxidation over time, dulling the shine and possibly causing tarnish. The best way to prevent tarnishing is with proper care:
Tarnish only affects the surface and can be easily removed with regular cleaning. Use a silver polishing cloth or a soft, lint-free cloth to maintain its shine. For a deeper clean, wash with mild soap and warm water, gently scrubbing with a soft brush (like a toothbrush) if needed. Avoid harsh or abrasive cleaners, and always dry your jewelry thoroughly after rinsing.
Clean your jewelry at the first signs of tarnish, as buildup becomes harder to remove over time. If you’d like to restore your jewelry’s original high polish, any professional jeweler should be able to help.
For any questions about maintenance or repairs, email meltedfairytales@gmail.com.
If a jewelry piece is listed on the website, it is in stock and available for immediate purchase, ready to be dispatched ASAP, typically within a week. This allows time for any final touch-ups before it heads to its new owner. Please note that minor variations may occur due to the finishing process.
FREE worldwide shipping. You’ll receive a notification when you item ships. Any delays will be communicated promptly. Please double-check your shipping address before completing your order, as the system does not automatically verify its accuracy. Contact me if changes are needed.
For orders outside the EU, customs duties may apply based on your country’s regulations. Customers are responsible for any import duties, customs fees, and taxes.
Return policy
All sales are final upon purchase. However, if you are not complety satisfied or experience any issues with your piece, you may request a return within 14 days of delivery by emailing meltedfairytales@gmail.com to receive a full refund.
To minimize any issues beforehand, feel free to reach out if you’d like additional details or photos.
The customer is responsible for reteruning the item safely and covering any return shipping costs. Please ensure the item is returned in its original packaging and include a tracking number.
Once the return is processed and the item has been received, I will refund the original purchase amount to the payment method used. Refunds can take 3-4 business days to appear in your account.
All purchases include a 2-year warranty against defects. Damage from misuse, lack of care, or normal wear isn’t covered.Tips for care are below.
Prices
Prices include 21% Dutch VAT and may change over time.
Pivacy
We collect your name, email, address, and phone number to process orders. Your information is safe, confidential, and won’t be shared. You can request deletion of your data anytime.
Jewelry Care
A little wear and tear fits the MF concept—tiny scratches over time tell the story of your jewelry, making each piece uniquely yours. That said, here’s how to keep your pieces looking cute while letting them age gracefully.
All pieces are made from a mixture of sterling and recycled silver. Exposure to air causes oxidation over time, dulling the shine and possibly causing tarnish. The best way to prevent tarnishing is with proper care:
- Avoid contact with water, chemicals, and extreme temperatures.
- Always remove your jewelry before swimming, exercising, cleaning, or applying beauty products.
- When not in use, store your jewelry in airtight packaging.
Tarnish only affects the surface and can be easily removed with regular cleaning. Use a silver polishing cloth or a soft, lint-free cloth to maintain its shine. For a deeper clean, wash with mild soap and warm water, gently scrubbing with a soft brush (like a toothbrush) if needed. Avoid harsh or abrasive cleaners, and always dry your jewelry thoroughly after rinsing.
Clean your jewelry at the first signs of tarnish, as buildup becomes harder to remove over time. If you’d like to restore your jewelry’s original high polish, any professional jeweler should be able to help.
For any questions about maintenance or repairs, email meltedfairytales@gmail.com.